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|Shipping And Returns|
|30 Day Money Guarantee|
|A Real 30 Day Money Back Guarantee
At Just Headphone, we extend a true no questions asked policy. At any time during the 30 days after an item was delivered you have the option of returning it for a refund. The item must be "like new", but it doesn't have to be unopened. A product returned to us for refund in the 30 day time frame is refunded: if it is opened we refund you the price, minus a 15% restocking fee. If a product is unopened, we waive that fee. We also waive the fee if you are doing an exchange for an item that is of equal or greater value.
|How Do I Return An Item?|
|At Just Headphone, customer support is a major priority, and so a solid
return policy has been put in place to be sure that buyers can enjoy the
best results without frustration, hassles, or financial losses.
It begins with a 30 day money back guarantee. If a customer receives something that is not exactly what they needed (for any possible reason), they have 30 days to return - no questions asked. If they return it unopened, they get the full purchase price refunded. If it is open, and still "like new", they get the purchase price minus the 15% restocking fee. If a product has been opened, but is being exchanged for something of equal or greater value, Just Headphone waives any restocking fee.